Mental Health Support Services
If you or someone you know is experiencing a mental health issue, the following mental health support services and resources may help.
Crisis and emotional support helplines for everyone
Samaritans
Provides emotional support for people 24 hours a day, 365 days a year enabling people to talk about feelings of distress and despair and offering confidential and non-judgemental support.
Website: www.samaritans.org
Phone: 116 123 (Freephone,
24 hours a day, 7 days a week)
Email: jo@samaritans.org
Sane Line
Provides out of hours mental health and emotional support and information to anyone affected by mental ill health including family, friends and carers.
Website: www.sane.org.uk/what_we_do/support/helpline
Phone: 0300 304 7000 (Local call rates, 6pm-11pm,
7 days a week)
Mind Infoline
Provides information on all types
of mental health issues as well
as where to get help, medication
and alternative treatments
and advocacy.
Phone: 0300 123 3393
(9am-6pm, Mon-Fri)
Text: 86463
Finding a Therapist
The following organisations have searchable national lists of therapists
Inspired To
Change
The leading provider of Solution Focused (based on modern neuroscience) Hypnotherapy services nationally, with practitioners based all over the UK.
Website:
www.inspiredtochange.biz
British Association for Counselling and Psychotherapy
Maintains a searchable website of accredited counsellors and psychotherapists, which also includes information on different types of therapy available.
Website:
www.itsgoodtotalk.org.uk
Phone: 01455 883300
Email: bacp@bacp.co.uk
Improving Access to Psychological Therapies
The NHS programme which supports rolling out NICE guideline recommended talking therapies to people experiencing depression and anxiety disorders.
Website: www.iapt.nhs.uk
Association For Solution
Focused Hypnotherapy
A national listing for Solution Focused Hypnotherapy, a method which uses practical, well-researched strategies to help people make significant, positive changes in their lives in a relatively short period of time.
Website: www.afsfh.com/
British Psychological
Society
Promotes excellence and ethical practice in the science, education and practical applications to psychology.
Website: www.bps.org.uk
Phone: 0116 254 9568
Email: enquiries@bps.org.uk
Leso Digital
Health
Provides online based one-to-one cognitive behavioural therapy on behalf of the NHS and for private companies.
Some areas may allow self-referral.
Website: www.iesohealth.com
British Association for Behavioural and Cognitive Psychotherapies
A multi-disciplinary interest group for people involved in the practice and theory of behavioural and cognitive psychotherapy.
Website: www.babcp.com
Phone: 0161 705 4304
Email: babcp@babcp.com
Counselling
Directory
Provides a free, confidential directory of trained professional counsellors and therapists in the UK.
Website: www.counselling-directory.org.uk
Phone: 0844 8030 240
UK Council for
Psychotherapy
The leading professional body for the education, training and accreditation of psychotherapists and psychotherapeutic counsellors.
Website: www.ukcp.org.uk
Phone: 020 7014 9955
Email: info@ukcp.org.uk
Helpful resources by topic area
For counselling available for particular types of groups, please see the relevant headings below. Many charities providing mental health specific help run their own counselling services, often at reduced or sliding scale fees for people on low incomes.
Abuse (domestic violence, child, sexual)
National Association for People Abused in Childhood
Provides support for people affected by sexual abuse in childhood through a support line, free online resources and training.
Website: www.napac.org.uk
Phone: 0808 801 0331 (freephone, see website for opening hours)
Email: support@napac.org.uk
Rape Crisis
Supports anyone who has experienced rape, child sexual abuse and/or any other kind of sexual violence. It runs local Rape Crisis helplines and centre’s across England and Wales.
Website: www.rapecrisis.org.uk
Phone: 0808 802 999
The National Society for the Prevention of Cruelty to Children
Dedicated to ending child abuse and child cruelty, it runs Childline as well as a helpline for adults concerned that a child might be at risk or abuse.
Website: www.nspcc.org.uk
Phone: 0808 800 5000 (freephone, 24 hours a day, 7 days a week)
Email: help@nspcc.org.uk
Refuge
Provides help and information about domestic violence and runs a 24/7 domestic violence helpline in partnership with Women’s Aid as well as a number of safe houses for women and children escaping domestic violence.
Website: www.refuge.org.uk
Phone: 0808 2000 247 (freephone, 24 hours a day, 7 days a week)
Email: helpline@refuge.org.uk
(monitored Mon-Fri 9am-5pm)
One in Four
Supports people who have experienced child sexual abuse through long-term low cost therapy, advocacy and through education and workshops.
Website: www.oneinfour.org.uk
Phone: 0208 697 2112
Email: admin@oneinfour.org.uk
Survivors UK
Provides help and support for men who have experienced sexual violence or abuse. This includes counselling and online and SMS chat support services run by professionals who specialise in the field of male sexual violence.
Website: www.survivorsuk.org
Phone: 0203 598 3898
Email: info@survivorsuk.org
Addiction and substance misuse (alcohol, drugs and gambling)
Addiction
Supports children, young adults and older people to make positive changes around alcohol, drugs, mental health and wellbeing.
Website: www.addaction.org.uk
Phone: 020 7251 5860
Email: info@addaction.org.uk
Alcohol Concern
Works to help people understand the dangers of drinking too much and to advocate for better treatments for those affected by alcohol use issues.
Website: www.alcoholconcern.org.uk
Phone: 0207 566 9800
Email: contact@alcoholconcern.org.uk
Drink aware
Works to reduce alcohol misuse and harm in the UK. The website has free drink trackers and tools to assess your own drinking levels.
Website: www.drinkaware.co.uk
Phone: 0207 766 9900
Email: contact@drinkaware.co.uk
Dual Recovery Anonymous
Runs self-help groups for those with dual diagnosis (a substance use issue alongside diagnosed mental health issue), based on 12 step model of recovery.
Website: www.dualrecoveryanonymous.org
Phone: 0300 124 0373
Narcotics Anonymous UK
Runs self-help groups across the UK for anyone affected by drug use who wants to change, based on 12 step model of recovery.
Website: www.ukna.org.uk
Phone: 0300 999 1212 (helpline, 10am-12am, 7 days a week)
Email: meetings@ukna.org.uk
UK SMART Recovery
Provides training to help people manage their recovery from any type of addictive behaviour, including alcohol and substance use as well as gambling, sex, eating, shopping etc. through a range of self-help meetings.
Website: www.smartrecovery.org.uk
Al-Anon Family Groups UK & Eire
Provides support to anyone whose life is, or has been affected by someone else’s drinking.
Website: www.al-anonuk.org.uk
Phone: 0207 403 0888 (helpline, 10am-10pm, 7 days a week)
Email: enquiries@al-anonuk.org.uk
Alcohol Health Network
Aims to improve alcohol-related health in the workplace and in communities. Provides a range of alcohol harm reduction services, including policy advice, employee and manager training, online health checks and counselling.
Website: www.alcoholhealthnetwork.org.uk
Phone: 0203 151 2420
Email: info@alcoholhealthnetwork.org.uk
Drinkline
A free, confidential national helpline for people who are concerned about their own or someone else’s drinking.
Phone: 0300 123 1110 (freephone, 9am-8pm Mon-Fri; 11am-4pm Sat-Sun)
Gamblers Anonymous UK
Runs self-help groups across the UK for anyone affected by addictive gambling behaviours who wants to change, based on 12 step model of recovery.
Website: www.gamblersanonymous.org.uk
Progress
A consortium of consultant nurses working in dual diagnosis and substance use settings. Their website provides information on dual diagnosis for people in treatment, carers and professionals.
Website: www.dualdiagnosis.co.uk
Alcoholics Anonymous
Runs self-help groups, based on 12 step model of recovery, across the UK for anyone affected by alcohol use, who wants to change their drinking behaviours,
Website: www.alcoholics-anonymous.org.uk
Phone: 0800 9177 650 (freephone, national helpline)
Email: help@alcoholics-anonymous.org.uk
Cocaine Anonymous
Runs self-help groups for those with substance use issues relating to cocaine, cased on 12 step model of recovery.
Website: www.cauk.org.uk
Phone: 0800 612 0225
Email: wtf@cauk.org.uk
DrugScience
An independent, science-led drugs charity which provides objective information on drugs and drug harms to the public, educators and academics.
Website: www.drugscience.org.uk
Marijuana Anonymous UK
Runs self-help groups across the UK for those with substance use issues relating to marijuana, based on 12 step model of recovery.
Website: www.marijuana-anonymous.org.uk
Phone: 0300 124 0373
Email: helpline@marijuana-anonymous.org.uk
Rehab 4 Addiction
Rehab 4 Addiction is a helpline run by people who are themselves in recovery from alcoholism and drug addiction.
For help and assistance with drug and alcohol addiction in London, contact Rehab 4 Addiction.
Talk to Frank
Provides information on legal and illegal drugs for teenagers and adolescents, including a confidential information line and live chat services on its website.
Website: www.talktofrank.com
Phone: 0300 123 6600 (24 hours a day, 7 days a week)
Text: 82111
Email: frank@talktofrank.com
Anxiety
Anxiety UK
A national charity run by people with lived experience of anxiety, aiming to support everyone affected by anxiety through information and support. This includes talking therapies and self-help groups.
Website: www.anxietyuk.org.uk
Phone: 08444 775 774 (infoline, 9:30am-5:30pm, Mon-Fri)
Text: 07537 416 905
Email: support@anxietyuk.org.uk
OCD-UK
A national charity working with and for children and adults affected by obsessive compulsive disorder. Provides a wide range of information on OCD, and runs self-help services including telephone support groups, online chats and support forums.
Website: www.ocduk.org
Phone: 0845 120 3778
Email: support@ocduk.org
No Panic
A charity which helps people who experience any kind of anxiety disorder. It specialises in self-help based recovery via their helpline and resources available on their website.
Website: www.nopanic.org.uk
Phone: 0844 967 4848 (helpline, 10am-10pm, 7 days a week)
Phone: 01753 840 393 (youth helpline for 13 to 20 year olds, 4pm-6pm Mon-Fri)
Email: admin@nopanic.org.uk
Triumph Over Phobia
A UK charity which aims to help sufferers of phobias, obsessive compulsive disorder and other related anxiety to overcome their fears.
Website: www.topuk.org
Phone: 01225 571 740
Email: info@topuk.org
OCD Action
A national charity focusing on obsessive compulsive disorder. It provides support and information to those affected by OCD, and works to increase awareness of it. Runs a variety of self-help groups across the country as well as online support groups and advocacy services.
Website: www.ocdaction.org.uk
Phone: 0845 390 6232
Email: support@ocdaction.org.uk
Armed Forces
ABF The Soldiers’ Charity
ABF The Soldiers’ Charity is the national charity of the British Army, providing support for every soldier or veteran and their families for life.
Website: www.soldierscharity.org
Phone: 0207 901 8900
Email: supportercare@soldierscharity.org
PTSD Resolution
PTSD Resolution helps veterans, TA and reservists who are struggling to reintergrate into a normal work and family life because of military trauma suffered during service in the Armed Forces. Coordinate a network of 200 accredited therapists with a focus in military PTSD.
Website: www.ptsdresolution.org
Phone: 0300 302 0551 (9am-5pm, Mon-Fri)
Email: coord@ptsdresolution.org
Combat Stress
The UK’s leading veterans mental health charity, providing treatment and support services for all ex service personnel, through a helpline, community and outreach support and several dedicated treatment centres.
Website: www.combatstress.org.uk
Phone: 0800 138 1619 (freephone, 24 hour helpline, 7 days a week)
Text: 07537 404 719
Email: combatstress@rethink.org
SSAFA
SSAFA is an independent charity which provides lifelong support to anyone who is currently serving or has ever served in the Royal Navy, British Army or Royal Air Force, including running free and confidential helpline support.
Website: ww.ssafa.org.uk
Phone: 0800 731 4880
Help for Heroes
Help for Heroes provides direct support for wounded, injured and sick veterans and serving members of the Armed Forces and their families, including mental health support.
Website: www.helpforheroes.org.uk
Phone: 01980 844 280
The Royal British Legion
The Royal British Legion helps members of the Royal Navy, British Army, Royal Air Force, veterans and their families. They also campaign to improve their lives, organise the Poppy Appeal and remember the fallen.
Website: www.britishlegion.org.uk
Phone: 0808 802 8080 (8am-8pm, 7 days a week)
Email: ifo@britishlegion.org.uk
Bereavement
Bereavement Advice Centre
The Bereavement Advice Centre supports and advises people after a death in England and Wales. Their website and helpline provides help with the wide range of practical issues that need to be managed after a bereavement as well as signposting to other support.
Website: www.bereavementadvice.org
Phone: 0800 634 9494 (freephone helpline, 9am-5pm, Mon-Fri)
The Compassionate Friends
The Compassionate Friends is a charitable organisation of bereaved parents, siblings and grandparents dedicated to providing peer support for other bereaved parents, siblings and grandparents.
Website: www.tcf.org.uk
Phone: 0345 123 2304 (national helpline, see website for opening hours)
Email: helpline@tcf.org.uk
The Lullaby Trust
The Lullaby Trust provides specialist support for bereaved families and anyone affected by a sudden infant death.
Website: www.lullabytrust.org.uk
Phone: 0808 802 6868 (freephone helpline, see website for opening hours)
Email: support@lullabytrust.org.uk
Child Bereavement UK
Supports families and educates professionals when a baby or child of any age dies or is dying, of when a child is facing bereavement. Runs a dedicated helpline as well as individual, couple’s and family support sessions and groups across the country.
Website: www.childbereavementuk.org
Phone: 0800 028 8840 (freephone helpline, 9am-5pm, Mon-Fri)
Email: support@childbereavementuk.org
Cruse Bereavement Centre
Cruse Bereavement Care offer support, advice and information to children, young people and adults when someone dies. They run a helpline as well as bereavement counselling as well as facilitated self-help groups across the country.
Website: www.cruse.org.uk
Phone: 0808 808 1677 (helpline, see website for opening hours)
Email: helpline@cruse.org.uk
Winston’s Wish
Winston’s Wish is the leading childhood bereavement charity in the UK. offers practical support and guidance to bereaved children, their families and professionals.
Website: www.winstonswish.org.uk
Phone: 08452 030405
Email: info@winstonswish.org.uk
Help for Heroes
Help for Heroes provides direct support for wounded, injured and sick veterans and serving members of the Armed Forces and their families, including mental health support.
Website: www.helpforheroes.org.uk
Phone: 01980 844 280
Dying Matters
A coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
Website: www.dyingmatters.org
Phone: 0800 021 4466
Survivors of Bereavement by Suicide
Survivors of Bereavement by Suicide is the national charity to meet the needs and break the isolation experienced by those bereaved by suicide. A self-help organisation which provides support via a range of means, including through running self-help groups.
Website: www.uk-sobs.org.uk
Phone: 0300 111 5065 (helpline, 9am-9pm, 7 days a week)
Email: sobs.support@hotmail.com
Bipolar Disorder
Bipolar UK
Bipolar UK is the national charity dedicated to supporting individuals with a diagnosis of bipolar disorder, as well as their families and carers. Provide information through their website and via phone and also run national self-help support groups, online support and employment support.
Website: www.bipolaruk.org
Phone: 0333 323 3880
Email: info@bipolaruk.org
Carers
Carers Trust
The Carers Trust is a major new charity for, with and about carers. They work to support carers through a wide range of information, providing respite care including dedicated community for young carers under 18.
Website: www.carersuk.org
Phone: 08008 808 7777 (freephone advice line, 10am-4pm Mon-Fri)
Creativity and Mental Health
Core Arts
Core Arts is a leading mental health day care service in Hackney, London, using arts and creativity to support people with mental health issues and enabling them to fulfill their potential and participate fully in their community.
Website: www.corearts.co.uk
Phone: 020 8533 3500
Tempo Wellbeing
Tempo Wellbeing runs specialist singing workshops for people who are in hospital or the community and who have mental health issues.
Website: www.tempowellbeing.co.uk
Email: hello@tempowellbeing.co.uk
Creative Response
Creative Response is an independent arts related organisation using both visual and performance related arts as a catalyst in a therapeutic environment to support people with mental health or substance use.
Website: www.creaticeresponsearts.org
Phone: 0125 271 6876
Email: contact@creativeresponsearts.org
Sound Minds
London based Sound Minds is a social enterprise aiming to transform the lives of people experiencing mental ill health through participation in art activity. Run by people with lived experience of mental ill health it runs sessions in music, visual arts, video editing and drama.
Website: www.soundminds.co.uk
Phone: 0207 207 1786
Email: staff@soundminds.co.uk
Debt
Money Advice Service
A free independent service set up by the government that provides information on all money related matters via a helpline, online information and free web chats.
Website: www.moneyadviceservice.org.uk
Phone: 0800 138 7777 (freephone, 9am-8pm Mon-Fri, 9.30am-1pm Sat)
National Debtline
The National Debtline is an independent charity which provides free, confidential specialist advice on managing financial debt via a helpline, online information and free web chats.
Website: www.nationaldebtline.org
Phone: 0808 808 4000 (freephone, 8am-9pm Mon-Fri, 9.30am-1pm Sat)
StepChange
Charity StepChange provides free advice on problem debt and debt management.
Phone: 0800 138 1111 (freephone helpline)
Depression
Charlie Waller Memorial Trust
The Trust was set up in 1998 in memory of Charlie Waller, a young man who took his own life due to depression. His family founded the Trust in order to educate young people on the importance of staying mentally well and how to do so. The Trust delivers training in a wide range of settings to raise awareness of depression and to remove the stigma attached to mental ill health.
Website: www.cwmt.org.uk
Phone: 01635 869 754
Email: admin@cwmt.org
PANDAS Foundation
The PANDAS Foundation provides support services for everyone affected by perinatal mental health issues (including perinatal depression and psychosis) via the phone, online communities and for partners affected by caring for someone with perinatal mental health issues.
Website: www.pandasfoundation.org.uk
Phone: 0843 2898 401 (9am-8pm, 7 days a week)
Email: info@pandasfoundation.org.uk
Depression UK
Depression UK is a national self-help organisation that offers support to everyone affected by depression.
Website: www.depressionuk.org
Email: info@depressionuk.org
Association for Postnatal Illness
APNI provides support for all women who experience postnatal depression. Provide peer support services via phone and email.
Website: www.apni.org
Phone: 0207 386 0868 (10am-2pm Mon-Fri)
Email: info@apni.org
Eating Disorders
ABC (Anorexia & Bulimia Care)
Anorexia & Bulimia Care is a national UK eating disorders organisation providing ongoing care, emotional support and practical guidance for anyone affected by eating disorders. Includes nutritional guidance/support and befriending services.
Website: www.anorexiabulimiacare.org.uk
Phone: 0300 011 1213 (helpline)
Email: support@anorexiabulimiacare.org.uk
Beat
Beat is the UK’s leading charity supporting anyone affected by eating disorders. Runs helplines for adults and young people, online support as well as peer support groups across the country.
Website: www.b-eat.co.uk
Phone: 0345 634 1414 (helpline for over 18s) or 0345 634 7650 (youthline for under 25s)
Email: help@b-eat.co.uk (18 or over) or fyp@b-eat.co.uk (25 or under)
MGEDT (Men Get Eating Disorders Too)
National charity raising awareness of eating disorders in men. Also provides peer support services for men affected by eating disorders.
Website: www.mengetedstoo.co.uk
Email: sam@mengetedstoo.co.uk
Employment and Mental Health
ACAS (Advisory, Conciliation and Arbitration Services)
Acas provides a free and impartial information and advice to employers and employees o all aspects of workforce relations and employment law. Supports good relationships between employers and employees, but also provides conciliation services to resolve workplace problems.
Website: http://www.acas.org.uk
Phone: 0300 123 1100
Fit for Work
Fit For Work is a voluntary service that offers the wider working population access to occupational health (OH) advice and support. Employers can refer employees who have been off work for four weeks or more a free ‘fit to work’ assessment. On the website you will find more information, an employers guide and a stress risk assessment tool.
Website: www.fitforwork.org
Phone: 0800 032 6235
Education Support Partnership
Provides free confidential counselling for teachers, including online chat services.
Website: www.educationsupportpartnership.org.uk
Phone: 0800 0562 561 (freephone, 24 hours a day, 7 days a week) Text: 07909 341 229
Email: support@edsupport.org.uk
Mind’s Guide to Workplace Mental Health
Mental health charity Mind’s dedicated website section on workplace mental health provides guidance to help employers take care of themselves and their staff. Mind has also published the Employers’ Guide to Mentally Healthy Workplaces, which discusses what poor workplace wellbeing is, what a mentally healthy workplace looks like, and how to create mentally healthy workplaces.
BITC (Business in the Community)
Business in the Community is the Prince’s Responsible Business Network. Its members work together to tackle a wide range of issues essential to building a farer society and more sustainable future. BITC provide a range of services, practical guidance and creative solutions that help businesses review, improve, measure and report. BITC has also launched a toolkit resource, helpful for all organisations that are exploring how to embed a wellbeing strategy into their organisation.
Website: www.bitc.org.uk
Phone: 020 7566 8650
Email: info@bitc.org.uk
DoH guidance on workplace adjustments for mental health
The Department of Health published this advice on providing reasonable adjustments for mental health conditions, outlining examples of adaptions and good practice on applying any adjustments.
Advice for employers on workplace adjustments for mental health conditions
Health in Construction Leadership Group
Health in Construction Leadership Group works with construction CEO’s to improve health within the sector, with a current focus on mental health. Brings together contractors, clients, the Health and Safety Executive, professional bodies, trade associations and trade unions.
Website: www.healthinconstruction.co.uk
Phone: 0113 261 5368
Mental Health Foundation Workplace Resources
The Mental Health Foundation has developed a range of resources aimed at tackling mental health in the workplace. This includes the helpful guide ‘managing mental health in the workplace’, produced with employee benefits specialist Unum. Available at the link above.
Richmond Fellowship
The Richmond Fellowship is one of the largest voluntary sector organisations providing support for people with mental health problems. Its aim is to work towards a society that values everyone with mental health issues, through providing supported housing and employment support services to help people find work or stay in work.
Website: www.richmondfellowship.org.uk
Phone: 0207 697 3300
Time to Change’s Guide to Workplace Mental Health
Anti-stigma campaign Time to Change has a dedicated website section providing guidance, tips and tricks on many aspects of dealing with mental health in the workplace, including legal guidance and onwards signposting to additional resources.
Website: www.timetochange.org.uk/get-involved/get-your-workplace-involved/support-managers
BITC (Business in the Community)
Business in the Community is the Prince’s Responsible Business Network. Its members work together to tackle a wide range of issues essential to building a farer society and more sustainable future. BITC provide a range of services, practical guidance and creative solutions that help businesses review, improve, measure and report. BITC has also launched a toolkit resource, helpful for all organisations that are exploring how to embed a wellbeing strategy into their organisation.
Website: www.bitc.org.uk
Phone: 020 7566 8650
Email: info@bitc.org.uk
The City Mental Health Alliance
The City Mental Health Alliance is a coalition of organisations that have come together to create an environment in the City of London where mental health is discussed in the same way as physical health. Championed by senior business leaders, it is closely supported by UK mental health organisations MHFA England and Mind.
Website: www.citymha.org.uk
Email: cmha@citymha.org.uk
Mindful Employer
Mindful Employer aims to increase awareness of mental health at work and provides easily accessible information to organisations and supports staff who experience stress, anxiety, depression or other mental health conditions.
Website: www.mindfulemployer.net
Phone: 01392 677 064
Email: info@mindfulemployer.net
This is Me
A city wide mental health campaign, first developed by Barclays as part of the Lord Mayor’s 2016 Power of Diversity programme, run in partnership with Business Healthy and the City Mental Health Alliance and supported by City AM. Aims to reduce stigma around mental health in the workplace and raise awareness of wellbeing.
Website: www.thelordmayorsappeal.org/power-of-diversity/this-is-me
Shaw Trust
The Shaw Trust is the UK’s largest third sector provider of employment services for disabled and disadvantaged people.
Website: www.shaw-trust.org.uk
Phone: 01225 716 300
Family, Parenting and Relationships
Family Action
Family Action transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across England. They aim to strengthen families and communities by building skills and resilience. Their support services include a focus on parental mental health issues, including issues such as perinatal depression.
Website: www.family-action.org.uk
Phone: 020 7254 6251
Email: info@family-action.org.uk
Men’s Health Forum
Men’s Health Forum provide free, independent health information focusing on male health issues, including particular projects around men’s mental health.
Website: www.menshealthforum.org.uk
Email: manmot@menshealthforum.org.uk
Family Links
Family Links is a national charity dedicated to creating an emotionally healthy, resilient and responsible society through a range of training programmes. They train people to run parent groups in local communities and also provide step by step guides for parents on their website.
Website: www.familylinks.org.uk
Email: info@familylinks.org.uk
Teens Mental Health
Your child’s teenage years are an exciting time, but they can be tricky too. With hormones going wild and bigger pressures at school, challenging mood swings are par for the course. With mental ill-health on the rise though, you’ll want to keep watch on whether their moods are normal, or if they need a bit of help.
Teen Mental Health Guide: https://www.mytutor.co.uk/blog/parents/educational-advice/teen-mental-health-a-guide-for-parents/
Family Lives
Family Lives is a national family support charity providing help and support in all aspects of family life. They run a dedicated confidential helpline, and provide a range of information on issues relating to parenting.
Website: www.familylives.org.uk
Phone: 0808 800 2222 (freephone helpline, see website for opening hours)
Relate
Relate is a national charity offering a range of services to help with couple and family relationships, including counselling support and therapy focusing on relationship issues.
Website: www.relate.org.uk
Phone: 0300 100 1234
General Advice, Information and Support
Citizen’s Advice
Citizen’s Advice provides free, independent information and advice for people on money, legal, consumer, housing and other problems. Its website is searchable for local citizen’s advice bureaus and also has a dedicated web chat service.
Website: www.citiensadvice.org.uk
Phone: 03444 111 444 (9am – 5pm, Mon-Fri)
NHS Choices
NHS Choices provides a wide range of accessible information on all health-related issues, including symptoms, conditions, treatments and local NHS services available. This includes a dedicated section on mental health (under the ‘Live Well’ heading).
Website: www.nhs.uk
Health Talk
Health Talk provides free, reliable information about health issues, by sharing people’s real-life experiences.
Website: www.healthtalk.org
Gov.uk
Gov.uk is the first point of contact for information on all government services, including money, tax, benefits, disability, employment and carers’ rights.
Website: www.gov.uk
General Mental Health
Action for Happiness
Action for Happiness is not-for-profit creating a movement of people committed to building a happier more caring society, by helping people to take practical action drawing on the latest scientific research. Their vision is a happier world, with fewer people suffering with mental health problems and more people feeling good, functioning well and helping others. Its website provides many resources and evidence-based ideas for actions we can take to feel happier and help reduce and prevent mental ill health – personally, in our communities, workplaces and schools.
Website: www.actionforhappiness.org
Mind
Mind provide a wide range of services relating to mental health, including information, support as well as research and campaigning work. The national Mind organisation also acts as an umbrella organisation to many independent local Mind organisations, which provide different services across the country e.g. therapy services, self-help groups and alternative therapies.
Website: www.mind.org.uk
Phone: 0300 123 3393 (infoline)
Email: info@mind.org.uk
Together for Mental Wellbeing
Together is a national charity working alongside people with mental health issues. It provides a range of specialist support services, accommodation based support, criminal justice mental health services and advocacy.
Website: www.together-uk.org
Phone: 0207 780 7300
Email: contact-us@together-uk.org
Rethink Mental Illness
Rethink Mental Illness provide a range of support, advice and information services relating to mental illness, as well as conducting national campaigns and research. Rethink runs over 200 mental health services and 150 support groups across England, including therapy services, peer support groups and many more.
Website: www.rethink.org
Phone: 0121 522 7007 (general enquiries)
Email: info@rethink.org
Sane
In addition to running Saneline (see below), Sane also aims to improve the lives of anyone affected by mental illness through campaigning work, research and online support services.
Website: www.sane.org.uk
Phone: 0203 805 1790 (general enquiries)
Email: info@sane.org.uk
Learning Disabilities
Mencap
Mencap works in partnership with people with a learning disability, their families and carers to provide a range of support services.
Website: www.mencap.org.uk
Phone: 0808 808 1111 (9am-5pm, Mon-Fri)
Email: help@mencap.org.uk
Hft
Hft is a national charity providing services for people with learning disabilities throughout England through personalised support services.
Website: www.hft.org.uk
Phone: 0117 906 1700
Generate
Generate is a charity which aims to support the lives of people with a learning difficulty.
Website: www.generate-uk.org
Phone: 0208 879 6333
Lesbian, Gay, Bisexual and Transgender (LGBT)
Lesbian, Gay, Bisexual and Transgender Switchboard
Confidential support, information and referral services for the LGBT community, including online chat services.
Website: www.switchboard.lgbt
Phone: 0300 330 0630 (local call rates, 10am-11pm, 7 days a week)
Email: chris@switchboard.lgbt
Stonewall
Stonewall supports all lesbian, gay, bisexual and transgender people with a range of help and advice services and by working in partnership with businesses and communities to tackle issues related to discrimination.
Website: www.stonewall.org.uk
Phone: 0800 050 2020 (freephone information service)
Email: info@stonewall.org.uk
Nutrition and Mental Health
Food for the Brain
Confidential support, information and referral services for the LGBT community, including online chat services.
Website: www.foodforthebrain.org
Phone: 0300 365 0130
Email: info@foodforthebrain.org
Older People
Age UK
Age UK provides a range of information and support services for older people and those caring for them. Includes befriending services to combat loneliness in elderly people, which may contribute to mental health issues.
Website: www.ageuk.org.uk
Phone: 0800 169 2081 (freephone adviceline)
Alzheimer’s Society
The Alzheimer’s Society provides a range of information and support services for anyone affected by dementia.
Website: www.alzheimers.org.uk
Phone: 0300 222 1122 (Helpline, see website for opening hours)
Email: enquries@alzheimers.org.uk
Dementia UK
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia, including nursing support through their team of Admiral Nurses.
Website: www.dementiauk.org
Phone: 0800 888 6678 (freephone helpline)
Email: direct@dementiauk.org
Personality Disorder
Emergence
Emergence is a service user led organisation with the overarching aim of supporting all people affected by personality disorders, including services users, carers, family and friends and professionals.
Website: www.emergenceplus.org.uk
Email: admin@emergenceplus.org.uk
Personality Disorder – No longer a diagnosis of exclusion
The website for the Department of Health’s National Personality Disorder Programme, which provides a range of resources, including a service finder and details of pilot projects relating to personality disorders.
Website: www.personalitydisorder.org.uk
Personality Disorder – Knowledge and Understanding Framework
The Knowledge and Understanding Framework is the national training framework to support people to work more effectively with personality disorder.
Website: www.personalitydisorderkuf.org.uk
Physical First Aid
British Red Cross
The British Red Cross is one of the largest providers of accredited first aid training in the UK.
Website: www.redcross.org.uk
Phone: 0344 871 1111
Email: information@redcross.org.uk
St John Ambulance
St John Ambulance is the nation’s leading first aid charity, with an aim to teach everyone simple, lifesaving skills.
Website: www.sja.org.uk
Phone: 0844 770 4800
Physical Health & Mental Health
Macmillan Cancer Support
If you or someone you care about has been diagnosed with cancer, Macmillan are there to help. Find out how they support you and get information about different cancer types.
Website: www.macmillan.org.uk
Phone: 0808 808 00 00
Mental Health & Mesothelioma
A mesothelioma diagnosis can affect mental health. Many patients in cancer treatment struggle with depressed mood and anxiety. Mental health issues do not cause cancer, but help is available if cancer is making life harder and more stressful.
Find out more:
www.asbestos.com/support/mental-health
Coping with Mesothelioma Cancer
Mesothelioma.net is a supportive cancer advocacy that equips cancer victims and their families with the mental and emotional tools needed to navigate the harsh reality of dealing with a mesothelioma cancer diagnosis.
Find out more: https://mesothelioma.net/mesothelioma-and-mourning/
Coping with Cerebral Paulsy
Cerebral palsy (CP) is a neurological condition caused by brain damage, and it is the most common motor and movement disability of childhood. If your child has been diagnosed with cerebral palsy, they can help you to cope better.
Find out more: https://www.cerebralpalsyguidance.com/cerebral-palsy/
Psychosis
Action on Postpartum Psychosis
Action on Postpartum Psychosis is a network of women with lived experience of postnatal psychosis, professionals and academics in the field. It offers peer support to families affected by postnatal psychosis, raise awareness and supports research into it’s causes.
Website: app@app-network.org
Phone: 0203 3229 900
Email: information@redcross.org.uk
Hearing Voices Network
The Hearing Voices Network is committed to helping people who hear voices, see visions and experience tactical sensations and those that support them. They run a range of self-help groups and deliver training for professionals and the general public.
Website: www.hearing-voices.org
Phone: 0114 271 8210
Email: nhvn@hotmail.co.uk
Voice Collective
The Voice Collective is a London wide project that supports children and young people who hear voices, see visions or have other unusual sensory experiences. It also offers support for parents/families and training for professionals.
Website: www.voicecollective.co.uk
Phone: 0207 911 0822
Email: info@voicecollective.co.uk
Refugees
Refugee Council
The UK’s largest organisation working with refugees and asylum seekers. Includes the provision of specialist therapeutic services targeted to the needs of these populations.
Website: www.refugeecouncil.org.uk
Phone: 020 7346 6700
Research and Policy
Centre for Mental Health
The UK’s leading authority in mental health research. Using research to change people’s lives.
Website: www.centreformentalhealth.org.uk
Phone: 020 7827 8300
Email: contact@centreformentalhealth.org.uk
Mental Health Foundation
Improving the lives of those with mental health problems or learning difficulties, through research, policy work and running awareness campaigns like Mental Health Awareness Week.
Website: www.mentalhealth.org.uk
Phone: 020 7803 1100
Department of Health
The aim of the Department of Health is to help people to live better for longer. Its site provides information on health and social care policy and guidance publications and statistics.
Website: www.dh.gov.uk
Royal College of Psychiatrists
The Royal College of Psychiatrists is the professional medical body responsible for oversight of psychiatrists in the UK. It provides training, conducts research and sets standards for the profession, and also provides information for the general public on mental health issues and mental health services and treatments.
Website: www.rcpsych.ac.uk
Phone: 020 7235 2351
Email: reception@rcpsych.ac.uk
DrugWise
DrugWise provides a comprehensive resource of research information, statistics and reports relating to drugs, alcohol and tobacco.
Website: www.drugwise.org.uk
Public Health England
Public Health England is the national public health agency. It aims to protect and improve the nation’s health and wellbeing and reduce health inequalities. Its site provides public health research and policy publications.
Website: www.phe.gov.uk
Gov.uk Policy Information
A comprehensive range of documents/reports on current government policy, including topics such as carers’ health and mental health service reform.
Website: www.gov.uk/government/policies
Self Harm
Harmless
Harmless is a user led organisation that provides a range of services about self-harm, including support, information, training and consultancy to people who self-harm, their friends and families and professionals. Includes resources on alternative coping strategies.
Website: www.harmless.org.uk
Email: info@harmless.org.uk
Big White Wall
A safe online community of people who are anxious, down, or not coping who support and help each other by sharing what’s troubling the comma guided by trained professionals. Also available as an app.
Website: www.bigwhitewall.com
NSHN (National Self Harm Network)
The National Self Harm Network offers an online moderated support forum for people affected by self-harm.
Website: www.nshn.co.uk
Self Injury Support
Self-injury support is a national organisation that support girls and women affected by self-injury or self-harm. They run a dedicated self-injury helpline, as well as text and email support for girls and young women under 24 years of age and supports self-injury self-help group.
Website: www.selfinjurysupport.org.uk
Phone: 0808 800 8088 (Free phone helpline, 7pm-10pm Mon-Fri)
selfharmUK
selfharmUK is a project dedicated to supporting young people impacted by self-harm, providing a safe place to talk, ask any questions and be honest about what is going on in their lives. It allowed people to share their personal stories around self-harm and receive some answers online. Run by national charity Youthscape.
Website: www.selfharm.co.uk
CBT Online
An interactive site that teaches people cognitive and behavioural therapy skills to prevent and cope with depression.
Website: www.moodgym.anu.edu.au
Self Help
Big White Wall
A safe online community of people who are anxious, down, or not coping who support and help each other by sharing what’s troubling the comma guided by trained professionals. Also available as an app.
Website: www.bigwhitewall.com
Elefriends
Run by mental health charity Mind, Elefriends aims to provide a safe, support online community everyone can share experiences relating to and get support from people with similar experiences.
Website: www.elefriends.org.uk
Happyhealthy
Health app linking brief daily reflection exercises to allow people to make more mindful decisions about lifestyle, exercise, nutrition and sleep to manage mental wellbeing.
Website: www.happyhealthyapp.com
Moodpanda
Moodpanda is an app-based platform allowing people to track their moods.
Website: www.moodpanda.com
WorkGuru
Web-based stress management programme providing tools to build resilience and manage stress in a workplace setting.
Website: www.workguru.org
Wellness Recovery Action Planning (WRAP®)
Provides information on using WRAP® as part of mental health recovery approaches.
Website: www.mentalhealthrecovery.com
CBT Online
An interactive site that teaches people cognitive and behavioural therapy skills to prevent and cope with depression.
Website: www.moodgym.anu.edu.au
FearFighterTM
A NICE guideline approved, evidence based online program for generalised anxiety, panic and phobia. uses CBT principles.
Website: http://fearfighter.cbtprogram.com
Headspace
App based around teaching mindfulness meditation principles to improve wellbeing.
Website: www.headspace.com
Scottish Recovery Network
The Scottish Recovery Network explores mental health recovery using narrative or storytelling philosophical approaches to mental health.
Website: www.scottishrecovery.net
The Tidal Model
The Tidal Model is a philosophical approach/mental health recovery model mental health nurses and people using mental health services.
Website: www.tidal-model.com
Stay Alive App
The Stay Alive app is a suicide prevention pocket app for the UK, developed by Grassroots Suicide prevention. It allows users to create a list of resources and strategies to stay safe from suicide and links into crisis support available.
Website: http://www.preventsuicide.org.uk/stay_alive_suicide_prevention_mobile_phone_application.html
Down Your Drink
Down Your Drink is a free website based program allowing people to look more closely at their drinking and examine ways of cutting down. Developed by a team of researchers at University College London and endorsed by alcohol concern.
Website: www.downyourdrink.org.uk
Get Self Help
The website offer free cognitive behavioural based self-help and therapy resources, including worksheets and self-help mp3’s.
Website: www.getselfhelp.co.uk
Sleepio
App for sleep management combining cognitive behavioural principles and the latest in sleep research.
Website: www.sleepio.com
Wellbeing Podcast
The Mental Health Foundation has created a series of free audio podcasts to improve wellbeing, including guided relaxation, mindfulness practice and overcoming fear and anxiety.
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